Updated March 2025

Welcome to IVR Solutions. By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

1. Service Usage
- Use of our IVR platform and communication services is subject to the terms outlined herein.

- Unauthorized access, abuse, or misuse of the service may lead to suspension or permanent termination of your account.

 

2. Data Security
- IVR Solutions prioritizes the protection and confidentiality of your data.

- While we employ best practices for data encryption and access control, we shall not be held liable for any data loss, unauthorized access, or third-party breaches beyond our control.

3. User Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials and all activities performed under your account.

- You agree not to engage in activities that may compromise system integrity or breach laws, including spam, fraudulent use, or violation of third-party rights.

 

4. Service Modifications
- We reserve the right to modify, suspend, or discontinue any feature or service without prior notice.

- IVR Solutions shall not be liable for any business or operational impact resulting from such changes.

 

5. Billing and Payments
- You are responsible for all applicable charges related to service usage based on your selected plan.

- Failure to make timely payments may lead to service suspension, data restrictions, or account termination.

 

6. Termination of Service
- Either party may terminate the services at any time with or without cause.

- Upon termination, you remain liable for any outstanding dues incurred prior to termination.

 

7. Intellectual Property
- All platform content, logos, software code, audio prompts, and documentation are the intellectual property of IVR Solutions.

- Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

 

8. Limitation of Liability
- IVR Solutions shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our services.

- We are not responsible for any damages arising from external factors, such as third-party integrations or network outages.

9. Governing Law
- These Terms shall be governed by and construed in accordance with the laws applicable to the jurisdiction of IVR Solutions’ registered office.

- Any disputes shall be subject to the exclusive jurisdiction of competent courts in the same region.

10. Updates to Terms
- IVR Solutions reserves the right to revise these Terms at any time.

- Updated Terms will be posted on this page and effective immediately. Continued use of services implies your agreement to the revised terms.

Contact: For any questions regarding these Terms & Conditions, please reach out to us via support@ivrsolution.in.